CHOOSING NEW WINDOWS & DOORS
HOW DO I GET A QUOTE?
New Build
If you are planning a New Build and have an Architect, they will be able to provide us with a copy of the drawings of your project, which can be sent to us via email or post.
Renovating Your Home
If you are renovating or refurbishing an existing house, either your Architect can provide us with drawings or we can liaise directly with your Builder, who should be able to give us details of your window and door sizes & designs, so we can give you a Quotation.
Replacing Your Windows & Doors
If you are looking for replacement windows & doors for your house and don’t have an Architect or Builder, then Carlson can arrange for a representative to visit your home, to survey your window & door designs & dimensions, to prepare a Quotation.
However, if you would like to speed up the process of obtaining a Quotation and don’t have drawings you could roughly measure the window & door sizes yourself and send us the details via email or post.
HOW SOON CAN I GET MY WINDOWS / DOORS?
We offer reliable window & door delivery for most of our product range. Our dependable lead times are made possible by our unique assembly process. This has been specifically designed to accelerate manufacturing time to ensure our delivery schedules are met.
In general, window & door deliveries take approx. 6-8 weeks from when Order Confirmation Sign-Off has been received by Carlson.
However, in the current climate with Covid-19, pent-up consumer demand and temporary Construction Industry closures, we unfortunately cannot guarantee these lead times. Therefore, we would ask you to discuss with us your delivery requirements, so that we can give you the latest up to date information.
What do I need to know about lead times?
The most important thing to understand about lead times is that an order can only go into production once you have signed off on all designs, details & dimensions. We want your order to be perfect!
Each window & door is custom made and our manufacturing facility needs every detail to be agreed before your order can be placed into production.
Comprehensive Quotations
- Our Estimators provide comprehensive, clear and concise Quotations
- Our Quotation will include all manufacturing designs, details & dimensions, to include 1:20 scale drawings for each individual window & door. This ensures the correct interpretation and the smooth running of your project, at every stage
We’re here to help
Our experienced staff will be happy to help you choose the options that best meets your requirements.
As windows & doors are one of the most significant outlays in any new build or renovation, it is wise to give yourself ample time to make the correct decisions. Why not visit our extensive Showroom, where you will gain both insight and inspiration.
If you are unable to visit our Showroom, why not take a virtual tour of our Showroom.
HOW DO I ORDER?
Once you have received a Quote and are happy to proceed, placing your window & door order is easy, simply follow the steps below:
- Contact the Estimator whose name is shown on your Quotation and
- Inform them if you are going with our Supply Only or Supply & Fit option
Supply & Fit
If the window & door order is supply and fit Carlson will arrange for a Project Manager to visit site to establish the exact manufacturing sizes.
Supply Only
If the window & door order is supply only, please ask your builder/installer to provide us with the manufacturing sizes.
Order Confirmation
Once we have all the relevant information, we will issue you with an Order Confirmation, which will show detailed drawings including window & door handing’s, ironmongery, colour and any other design features
- As soon as you are happy with all the details your Order will be sent to our factory for production and in turn, we will confirm an exact delivery date to you.
- Approximately one week prior to delivery our Logistics Team will contact you or your Builder to confirm the exact delivery and/or fitting date of your order.
CHOOSING YOUR WINDOWS AND DOORS
We understand that choosing the right windows and doors for your home can be overwhelming given all the styles, materials, colours and features available. Windows can be one of the larger outlays in any new build or renovation and prices can vary a lot depending on what you choose.
We believe that the best way to choose is making a visit to our extensive showroom, where you can see and feel the quality of our window and doors. Our staff will be delighted to explain the differences between Aluclad and Timber, double glazing or triple glazing, along with all the energy efficiency and u-Value details.
Researching on the Internet
Rather than researching on the internet, trying to understand the pros and cons of every type of window and door, why not visit our showroom, where you could learn a lot more from one of our experienced staff.
Our windows and doors speak for themselves and if they’re right for your project and budget then you’ll be a happy customer.
Book an appointment today to discuss your project and you’ll get our undivided attention.
